Refund Policy

At Telecasta, we aim to provide the best IPTV experience with high-quality servers, instant activation, and 24/7 support.

7-Day Money-Back Guarantee

  • All IPTV subscriptions come with a 7-day money-back guarantee.

  • If you are not satisfied with our service within the first 7 days of your purchase, you may request a full refund.

Eligibility

  • Refunds are only available within the first 7 days of activation.

  • After 7 days, subscriptions are considered final and non-refundable.

  • Trial accounts (e.g., 24H trial for $2.99) are non-refundable.

How to Request a Refund

  • To request a refund, please contact us at contact@streambroadcastglobal.com with your order details.

  • Refunds are processed back to your original payment method within 5–10 business days.

Exchanges / Technical Issues

  • If you face technical issues, our 24/7 support team will assist you before a refund is issued.

  • In case of account activation errors or wrong plan delivery, we will correct or replace your subscription immediately.

Important Notes

  • Refunds will not be issued for problems caused by unsupported devices, poor internet connection, or third-party app issues.

  • Sale or promotional offers are subject to the same 7-day refund policy.

For any questions regarding refunds, please contact our support team at contact@streambroadcastglobal.com.